1. Eligibility for Refunds

• Refunds are applicable only if the subscription or service has not been used.
• If the service was unavailable due to a technical issue on our side.
• In case of incorrect charges or duplicate payments.

2. Non-Refundable Cases

• If the subscription or service has been partially or fully used.
• Payments made under promotional or discounted plans.
• Cancellations made due to user error or change of mind.

3. Refund Process

To initiate a refund request, please email us with your order/payment details at support@vms.com.

• All refund requests will be reviewed within 7–10 business days.
• If approved, the refund will be processed to the original payment method used.

4. Changes to Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page. Continued use of our services after changes indicates acceptance of the updated policy.

5. Contact Us

If you have any questions regarding this Refund Policy, please contact us at:
Email: support@vms.com